LIVING THE SEVEN HABITS

EMOTIONAL BANK ACCOUNT

DEPOSITS WITHDRAWALS
Seek first to understand Seek first to be understood
Keep promises Break promises
Be Kindness/Courteous Unkindness/Discourtesy
Clarify Expectations Violate Expectations
Be loyal to the absent Disloyalty/Duplicity
Apologies Arrogance/Conceit/Pride
Open to feedback Rejecting feedback

Key Concepts:

#1-For every five to seven deposits, you may be allowed one withdrawal! (i.e. It's not like a financial bank account where for every dollar you put in, you may withdraw a dollar; one must put more into a relationship with another human being than one may withdraw. Balance is the key to any relationship!)

#2-Time can diminish deposits; what have you done for me lately? (i.e. Some deposits may evaporate if new deposits aren't made)