HOW TO APOLOGIZE
3 Steps to an Apology:
1. Say "I'm sorry"
2. Say "It won't happen again"
3. Ask "How can I make it up
to you?"
I
apologize
I'm
Sorry
Forgiveness Web
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Power of Apology
Apology of the Month
Apology Accepted
What makes for a good apology?
Sincere Apologies
Did you "screw up?"
Peace & Conflict Resources