METHODS OF INFLUENCE
Refrain from saying the unkind or negative thing
Exercise patience with others
Distinguish between the person and the behavior (or performance)
Perform anonymous service
Choose the proactive response
Keep the promises you make to others
Focus on the circle of influence
Live the law of love
Assume the best of others
Seek first to understand
Reward open, honest expressions or questions
Give an understanding response
If offended, take the initiative
Admit your mistakes, apologize, ask for forgiveness
Let arguments fly out open windows
Go one on one
Renew your commitment to things you have in common
Be influenced by them first
Accept the person and the situation
Prepare your mind and heart before you prepare your speech
Avoid fight or flight-talk through differences
Recognize and take time to teach
Agree on the limits, rules, expectations and consequences
Don't give up, and don't give in (persistence and perseverance)
Be there at the crossroads
Speak the language of logic and emotion
Delegate effectively
Involve people in meaningful projects
Train them in the law of the harvest
Let natural consequences teach responsible behavior
AVOID 3 BIG MISTAKES
Advise before understanding
Attempt to build/rebuild relationships without changing conduct and attitude
Assume that good example and relationship are sufficient