METHODS
OF INFLUENCE
Refrain from saying the unkind or negative
thing
Exercise patience with others
Distinguish between the person and
the behavior (or performance)
Perform anonymous service
Choose the proactive response
Keep the promises you make to others
Focus on the circle of influence
Live the law of love
Assume the best of others
Seek first to understand
Reward open, honest expressions or
questions
Give an understanding response
If offended, take the initiative
Admit your mistakes, apologize, ask
for forgiveness
Let arguments fly out open windows
Go one on one
Renew your commitment to things you
have in common
Be influenced by them first
Accept the person and the situation
Prepare your mind and heart before
you prepare your speech
Avoid fight or flight-talk through
differences
Recognize and take time to teach
Agree on the limits, rules, expectations
and consequences
Don't give up, and don't give in (persistence
and perseverance)
Be there at the crossroads
Speak the language of logic and emotion
Delegate effectively
Involve people in meaningful projects
Train them in the law of the harvest
Let natural consequences teach responsible
behavior
AVOID 3 BIG MISTAKES
Advise before understanding
Attempt to build/rebuild relationships
without changing conduct and attitude
Assume that good example and relationship
are sufficient